Delivery methods and charges
All orders are shipped via USPS Standard Shipping.
- Shipping charges are based on weight and the dimensions of the products ordered. Additional shipping charges apply if ordering from multiple vendors.
- Orders are generally made and shipped out via our vendors within 3-7 business days after which standard shipping times apply.
Order tracking
Tracking information not updated? Contact Support.
The items received are incorrect or are defective
On a rare occurrence items may arrived damaged from shipping or an incorrect item may be received. Nonetheless we are here to help make sure you get what you have ordered.
- I received a damaged or defective product: Please send an email to our support team with various photos of the product(s) along with your order #. Email Support
- I received an incorrect item: Submit a customer support ticket. Submit Ticket